Our service approach allows us to tailor every aspect of our offering to each individual hospital, department or ward area. We offer service from Planned Preventative Maintenance on capital equipment to a fully managed equipment service incorporating a large range of products.
Our expertise and key competencies are to provide a complete managed service dealing with hospital beds, dynamic surfaces, management of foam to include replacement post audit and the maintenance and management of lifting aids, both mobile and fixed fittings. Within these contracts we manage a range of specialist products to ensure each patient has the right support surface, for the right length of time every time.
A key part of our service is to ensure safe clean functioning equipment is available for use at all times, we pride ourselves in minimising down time on products, as well as driving improvements to response times to ensure our patients are not kept waiting.
We work to performance targets and our management approach incorporates workflow analysis to continually improve performance.
In addition our expertise and mission is to deliver a fully managed service with technology solutions that are growing and evolving in line with customer expectations - whilst working with customers to continue to add further value and provide Trusts with highly efficient, affordable, tailored services.
Our services include:
- Equipment Rental
- Call –out services
- Planned Preventative Maintenance
- Multi vendor product sourcing
- Product Life cycle management
- Product disposal
- Management of Equipment Libraries
- Equipment decontamination
- Logistics and storage solutions for hospitals e.g. managing ward closures
Which is backed up by soft services such as
- Clinical prevalence surveys
- On line ordering
- Equipment Tracking including the incorporation of RFID technology
- Equipment Finance modelling
- Financial reports
- Usage information